Accessibility Statement

Our Commitment

MIXUE USA Franchise is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

This website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

We have implemented the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed using keyboard only (Tab, Enter, Escape keys)
• Screen Reader Support: ARIA labels and semantic HTML for assistive technology compatibility
• Alternative Text: Descriptive alt text for all meaningful images
• Color Contrast: Text and background colors meet WCAG AA contrast ratio requirements (4.5:1)
• Focus Indicators: Visible focus outlines for keyboard navigation
• Skip Navigation: Skip links to bypass repetitive content
• Responsive Design: Content adapts to different screen sizes and zoom levels
• Reduced Motion: Respects user's prefers-reduced-motion settings

Known Limitations

Despite our best efforts, some limitations may exist:

• Third-party Forms: Our franchise application form is hosted on Larksuite (Feishu), which is outside our direct control. We are working with the vendor to improve accessibility.
• Legacy Content: Some older images may have less descriptive alt text. We are actively updating these.

Feedback and Contact

We welcome your feedback on the accessibility of this website. If you encounter any accessibility barriers, please contact us:

Technical Specifications

Accessibility of this website relies on the following technologies:

• HTML5
• WAI-ARIA (Accessible Rich Internet Applications)
• CSS3
• JavaScript (with graceful degradation)

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

MIXUE USA Franchise assessed the accessibility of this website through:

• Self-evaluation using automated testing tools
• Manual testing with keyboard navigation
• Screen reader testing (NVDA, JAWS, VoiceOver)
• Color contrast analysis

Legal Compliance

This website strives to comply with:

• Americans with Disabilities Act (ADA) - Title III
• Section 508 of the Rehabilitation Act
• WCAG 2.1 Level AA